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There is a fair counter-argument, and it is worth naming. More modules can mean more to learn and more to configure, and a school that only needs the basics might feel a broad platform is more than it wants. The answer is that flexibility should let you start small. The presence of forty modules does not oblige you to run forty; it means the tenth and twentieth are there when you need them, without changing systems.

Beyond hosting location and certification, a few further questions round out proper due diligence: how often is the system independently penetration-tested, what is the vendor's data breach notification process, and does the school retain the ability to export its full data set on request rather than being dependent on the vendor for access.

So weigh flexibility against your own trajectory. If your school is stable and simple, a modest set of functions may be all you ever need. If you expect to grow, add sites, or take on new requirements, a modular range such as the one Compass Education offers gives you room to move. Match the breadth to your plans, switch on what earns its place, and leave the rest until it does.

Parent experience sits over both. Independent school families are, in effect, paying customers, and they judge the school partly on how easy it is to pay, book and stay informed. One app that covers notices, consent, billing and catering feels professional. Three logins for three tasks does not. Look for a single parent-facing account that carries all of it.

None of these five questions guarantees a good outcome on their own, but a vendor unwilling or unable to answer any of them plainly before a contract is signed is worth treating as a warning sign, whatever the rest of the proposal looks like.

Start with billing. Fee collection in an independent school is more involved than a single termly invoice. There are sibling discounts, bursaries, staggered payment plans and add-ons to account for. A dedicated billing module, such as the one Compass Education offers, is built to handle that structure, so the finance office is not rebuilding invoices by hand each term. Ask any provider to show a realistic fee run, with discounts and part-payments applied, before you judge whether it fits.